Donor Relations Operations Assistant (CS26-175)

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Southern Illinois University Edwardsville (SIUE) invites applications for the Donor Relations Operations Assistant (CS26-175). This role supports the University's philanthropic mission by coordinating donor relations, gift processing, and compliance with IRS regulations.

You will maintain donor records with high accuracy, assist with direct mail communications, and collaborate with the SIUE Foundation and campus partners using CRM databases and Microsoft Office.

Qualifications

• Bachelor's degree required.
• Bachelor's degree in business, accounting, non-profit administration, or related field required.

Responsibilities

• Building and sustaining professional, positive relationships with donors and internal partners including supporting donor relations and stewardship activities in collaboration with SIUE Foundation and campus stakeholders
• Ensuring accurate processing, tracking, and reconciliation of gifts and revenue
• Maintaining compliance with IRS regulations, SIUE Foundation policies, and University procedures
• Provide guidance to internal units on IRS compliance and fundraising policies, collaborating on event financial plans and ensuring appropriate use of designated funds
• Coordinate and process direct mail communications; including IRS-compliant gift receipts, tribute notifications, pledge reminders and membership renewals
• Managing donor-related records with a high level of accuracy and confidentiality

Skills

CRM databases

Excel

Word

Microsoft Office Suite

Education

Bachelor's degree

Bachelor's degree in business, accounting, non-profit administration, or related field

Job description

Donor Relations Operations Assistant (CS26-175)

Southern Illinois University Edwardsville (SIUE) invites applications for the position of Donor Relations Operations Assistant (CS26-175). This role is an excellent opportunity for a detail-oriented, service-minded professional who wants to support meaningful philanthropic work at a premier metropolitan university.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

The Donor Relations Operations Assistant serves as a key liaison between the SIUE Foundation (SIUEF), donors, and campus partners, playing an essential role in advancing the University’s philanthropic mission.

Key Responsibilities Include

• Building and sustaining professional, positive relationships with donors and internal partners including supporting donor relations and stewardship activities in collaboration with SIUE Foundation and campus stakeholders
• Ensuring accurate processing, tracking, and reconciliation of gifts and revenue
• Maintaining compliance with IRS regulations, SIUE Foundation policies, and University procedures
• Provide guidance to internal units on IRS compliance and fundraising policies, collaborating on event financial plans and ensuring appropriate use of designated funds
• Coordinate and process direct mail communications; including IRS-compliant gift receipts, tribute notifications, pledge reminders and membership renewals
• Managing donor-related records with a high level of accuracy and confidentiality

FLSA: Non-Exempt

Minimum Acceptable Qualifications

• Bachelor's degree
• Bachelor's degree in business, accounting, non-profit administration, or related field

Preferred Qualifications

• Strong communication and interpersonal skills to build positive donor and internal relationships.
• Knowledge of fundraising operations, gift processing, and donor stewardship best practices.
• Experience with CRM databases and Microsoft Office Suite, particularly Excel and Word.
• Attention to detail and ability to maintain accurate records while ensuring compliance with IRS and University policies.

Supplemental Information

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification

State Universities Civil Service System Classification Number: 5031 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Veterans

Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening

All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information

SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

Accommodation

If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: [e-mail].

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.

We value your interest and look forward to reviewing your application. For questions or more information, please email [e-mail].