Donor Relations Manager

Jobtailor; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Planned Parenthood of Illinois is seeking a development professional to inspire, broaden, and deepen support from individual donors while managing a midlevel portfolio valued at $1,000–$24,999 annually. You will build durable donor relationships via calls, emails, newsletters, and in-person meetings, and you’ll design tailored communications to demonstrate impact.

You will collaborate with PPIL and federations, coordinate stewardship events, and drive campaigns like Giving Tuesday, reporting to

Qualifications

• A bachelor’s degree from an accredited college or university.
• A minimum of four years of fundraising experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects at one time.
• Ability to energize and lead staff and volunteers.
• Dedication, flexibility, attention to detail, and creativity.
• Ability to work with internal and external constituents.
• Familiarity with fundraising software; Salesforce experience is a plus.
• Proficiency with the Microsoft Office Suite.
• Willingness to maintain a flexible work schedule including evening and weekend hours and statewide travel.
• Valid driver’s license.
• Commitment to Planned Parenthood’s operating goals and ability to contribute to development department and organizational goals.
• Ability to meet the physical demands of the role, including occasional lifting or moving up to 25 pounds.

Responsibilities

• Inspire, broaden, and deepen support from individual donors to Planned Parenthood of Illinois
• Execute strategy and manage the midlevel donor portfolio of donors giving $1,000–$24,999 annually
• Build and maintain donor relationships through phone, email, mail, and in-person interactions
• Develop and implement tailored donor communications, quarterly newsletters, and virtual briefing calls
• Demonstrate organizational impact through stewardship luncheons
• Manage and execute the donor stewardship program, including thank-you call lists
• Identify, cultivate, solicit, and steward individual midlevel prospects
• Support statewide fundraising special events and downstate engagement programs
• Collaborate on the annual President’s Circle stewardship event
• Design and execute targeted fundraising campaigns such as Giving Tuesday
• Manage bi-weekly meetings with the CEO and development leadership team
• Develop cultivation, stewardship, and solicitation strategies with PPIL, Planned Parenthood Federation of America, and affiliates
• Collaborate with Major Gifts Officers to develop the midlevel-to-major-gifts pipeline
• Create strategies to acquire, renew, and upgrade midlevel donors
• Prospect through donor list mining, community events, and other intelligence
• Create and amplify midlevel messaging across digital and social channels
• Establish long-term goals and annual performance metrics for the portfolio
• Maintain the Development team communications calendar
• Conduct portfolio analysis and recommend adjustments
• Maintain accurate donor records in Salesforce NPSP
• Prepare fundraising performance and donor engagement reports
• Adhere to departmental policies, AFP ethical standards, PPIL protocols, and core values
• Perform other duties as assigned
• Report to the Chief Development Officer

Skills

Fundraising experience

Donor relationship management

Communication skills

Project management

Leadership

Attention to detail

Flexibility

Collaboration

Education

Bachelor's degree from an accredited college or university

Tools

Salesforce NPSP

Microsoft Office Suite

Fundraising software

Job description

• Inspire, broaden, and deepen support from individual donors to Planned Parenthood of Illinois
• Execute strategy and manage the midlevel donor portfolio of donors giving $1,000–$24,999 annually
• Build and maintain donor relationships through phone, email, mail, and in-person interactions
• Develop and implement tailored donor communications, quarterly newsletters, and virtual briefing calls
• Demonstrate organizational impact through stewardship luncheons
• Manage and execute the donor stewardship program, including thank-you call lists
• Identify, cultivate, solicit, and steward individual midlevel prospects
• Support statewide fundraising special events and downstate engagement programs
• Collaborate on the annual President’s Circle stewardship event
• Design and execute targeted fundraising campaigns such as Giving Tuesday
• Manage bi-weekly meetings with the CEO and development leadership team
• Develop cultivation, stewardship, and solicitation strategies with PPIL, Planned Parenthood Federation of America, and affiliates
• Collaborate with Major Gifts Officers to develop the midlevel-to-major-gifts pipeline
• Create strategies to acquire, renew, and upgrade midlevel donors
• Prospect through donor list mining, community events, and other intelligence
• Create and amplify midlevel messaging across digital and social channels
• Establish long-term goals and annual performance metrics for the portfolio
• Maintain the Development team communications calendar
• Conduct portfolio analysis and recommend adjustments
• Maintain accurate donor records in Salesforce NPSP
• Prepare fundraising performance and donor engagement reports
• Adhere to departmental policies, AFP ethical standards, PPIL protocols, and core values
• Perform other duties as assigned
• Report to the Chief Development Officer

Requirements

• A bachelor’s degree from an accredited college or university
• A minimum of four years of fundraising experience
• Excellent verbal and written communication skills
• Ability to manage multiple projects at one time
• Ability to energize and lead staff and volunteers
• Dedication, flexibility, attention to detail, and creativity
• Ability to work with internal and external constituents
• Familiarity with fundraising software; Salesforce experience is a plus
• Proficiency with the Microsoft Office Suite
• Willingness to maintain a flexible work schedule including evening and weekend hours and statewide travel
• Valid driver’s license
• Commitment to Planned Parenthood’s operating goals and ability to contribute to development department and organizational goals
• Ability to meet the physical demands of the role, including occasional lifting or moving up to 25 pounds

Core Competencies

Demonstrates expertise in donor relationship management, fundraising strategy execution, and effective communication. Proficient in utilizing Salesforce for donor record maintenance and reporting while fostering collaboration with internal teams and external stakeholders.

Highest-signal resume keywords

• Fundraising Experience
• Donor Relationship Management
• Salesforce Proficiency
• Communication Skills
• Project Management

ATS Optimization Keywords

Hard Skills

• Fundraising Strategy
• Donor Stewardship
• Portfolio Analysis
• Targeted Fundraising Campaigns
• Donor List Mining
• Performance Metrics Development
• Event Coordination
• Digital Messaging
• Report Preparation
• Stewardship Program Management

Soft Skills

• Leadership
• Attention to Detail
• Creativity
• Flexibility
• Collaboration

Industry Keywords

• Planned Parenthood
• Midlevel Donors
• Annual Giving
• Stewardship Luncheons
• AFP Ethical Standards

Tools & Technologies

• Salesforce NPSP
• Microsoft Office Suite
• Fundraising Software