Donor Relations & Development Coordinator

NCIA; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading nonprofit organization is seeking a Donor Relations & Development Coordinator to support its development team. The ideal candidate will manage donor databases, aid in fundraising campaigns, and coordinate events. This role is essential for enhancing donor engagement and ensuring successful fundraising efforts.

Qualifications

• 1-2 years of experience in nonprofit development, fundraising, or a related area required.
• Experience with event planning and donor communications.
• Familiarity with CRM and online fundraising platforms.

Responsibilities

• Maintain and update donor databases with accuracy and confidentiality.
• Support planning and organization of fundraising events.
• Prepare and deploy acknowledgment letters and updates.

Skills

Attention to detail

Communication skills

Organizational skills

CRM proficiency

Education

Bachelor’s degree in nonprofit management, communications, or related field

Tools

Microsoft Word

PowerPoint

Publisher

Job description

Job Title: Donor Relations & Development Coordinator

Department: Administration

Reports To: Director of Development

FLSA Status: Exempt

General Purpose of the Job: The Donor Relations & Development Coordinator will provide administrative and operational support to the development team. This role is essential in ensuring the smooth execution of fundraising campaigns, donor communications, and event coordination. The ideal candidate is organized, tech-savvy, and passionate about nonprofit work.

Essential Duties And Responsibilities

• Donor Database Management:
• Maintain and update donor databases and records with accuracy and confidentiality.
• Track contributions and manage donor engagement stages.
• Organize, generate, and update donor prospect report lists.
• Relationship Support & Donor Outreach:
• Create and maintain a stewardship calendar with alerts.
• Prepare and deploy acknowledgement letters, thank you notes, and regular updates.
• Assist with creation and maintenance of outreach lists.
• Conducts donor research and compiles background information for development staff.
• Gather outreach content and organize donor impact reports.
• Support donor recognition for Annual Report.
• Fundraising Appeals:
• Contribute to planning and design of appeals and fundraising materials.
• Support Marketing with execution and distribution of printed and virtual fundraising materials.
• Track timelines for appeals, online giving, and peer-to-peer fundraising.
• Generate reports on fundraising activities, donor engagement, and appeal outcomes.
• Fundraising and Advocacy Event Support:
• Support the planning and organization of fundraising events, graduations, open houses, etc.
• Develop and track guest lists.
• Oversee guest check-in at events.
• Coordinate with Marketing staff for materials such as invitations, programs, etc.
• Communicate with and coordinate event volunteers.
• Maintain planning documents and manage event logistics and external outreach with stakeholders.
• Generate reports and track fundraising metrics as needed.
• General Support & Administration:
• Monitor LinkedIn, Business Journals, and other resources for aligned organizations and potential stakeholders.
• Coordinate with programs and Marketing to gather stories for donor outreach and newsletters.
• Collaborate with Marketing and Communications to promote fundraising initiatives via social media, email, and other channels.
• Provides general administrative support to the development team.
• Uses technology for the completion of specified job duties.
• Works cooperatively with others, including all staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors, and the public.
• Follows instructions and abides by agency policies and procedures.
• Assumes other duties, responsibilities, and special projects as needed.
  

Supervisory Responsibilities: None.

Education And/or Experience

• Bachelor’s degree or equivalent experience in nonprofit management, communications, or related field.
• One to two years of experience in nonprofit development, fundraising, or a related area.
• Experience with event planning, donor communications, and/or fundraising campaigns.
• Familiarity with CRM and online fundraising platforms.
  

Language Skills

• Ability to read and comprehend instructions and compose appropriate correspondence.
• Excellent written and verbal communication skills are required.
  

Mathematical Skills

• Ability to add, subtract, multiply, and divide into all units of measure using whole numbers, common fractions, and decimals.
  

Reasoning Ability

• Ability to apply common sense understanding to complete written, oral, or diagram instructions.
  

Certificates, Licenses, Registrations

• Valid non-provisional driver’s license from state of residence and acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy.
  

Other Skills And Abilities

• Strong attention to detail and commitment to donor confidentiality.
• Proficiency with Microsoft Word, PowerPoint, Publisher, and various software applications.
• Ability to manage multiple tasks and meet deadlines.
• A team player with a positive attitude and a commitment to the organization’s mission.
  

Work Environment

• Primarily indoors, busy office environment; frequent deadlines; local travel may be required.
• Able to work a flexible schedule, including evenings and Saturdays on occasion.
• The work environment may include video and/or audio monitoring.
  

I understand that the above information in this description has been designated to indicate the general nature and level of work performed by an employee with this job title. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.