Donor Registration Pro — Front Desk Hero (Full Benefits)

Blood Bank of Delmarva (BBD); Dagsboro (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits

Job summary

Blood Bank of Delmarva is seeking a Donor Registration Specialist at the Dagsboro Donor Center to greet donors, register them, and provide excellent service. The role is essential during emergencies and requires friendly, efficient interactions with donors and staff.

Benefits include full benefits and a weekend differential of $1.50/hr. Schedule includes evenings and weekends. Prior front desk and data-entry experience a plus in a healthcare environment.

Qualifications

• High School Diploma or equivalent is required.
• Must have a valid Driver’s License.
• 2+ years working in a front desk lobby environment greeting customers, the public, and guests.
• 2+ years of administrative support experience.
• 2+ years performing entry of critical data into a computer system.

Responsibilities

• Greet donors and complete registration process according to SOPs and guidelines.
• Reschedule donors for future appointments per daily goals; educate donors on mission and repeat donation importance.
• Answer inbound calls and route to the right person; greet visitors and vendors; maintain reception area.
• Perform data entry to update demographic or preference information in donor software.
• Maintain donor information confidentiality and support process improvements.
• Exemplify BBD’s Customer Service Mission and Core Values.
• Any related duties as assigned.

Skills

Customer service

Data entry

Administrative support

Front desk experience

Education

High School diploma or equivalent

Job description

Blood Bank of Delmarva is seeking a Donor Registration Specialist at the Dagsboro Donor Center to greet donors, register them, and provide excellent service. The role is essential during emergencies and requires friendly, efficient interactions with donors and staff.

Benefits include full benefits and a weekend differential of $1.50/hr. Schedule includes evenings and weekends. Prior front desk and data-entry experience a plus in a healthcare environment.