Donor Recruitment Specialist II

American Red Cross; Charleston (SC); On-site; USD 46,838,000 - 48,216,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

HSA/FSAs

Paid time off

Paid holidays

401K with match

Family leave

Disability insurance

Job summary

The American Red Cross in Columbia, SC is seeking an on-site administrative support professional to join our team. This role supports blood drive operations, coordinates scheduling, and maintains records to ensure accurate documentation of activities.

Qualifications include a High School diploma or equivalent and a minimum of 3 years related experience. Candidates should have basic office software skills, strong organization and communication abilities, a valid driver's license, and be able to

Qualifications

• High School diploma or equivalent.
• Minimum 3 years related experience or equivalent education/experience.
• Basic knowledge of computer office products (word processing, spreadsheets, databases, presentations).
• Outstanding organizational and communication skills.
• A current valid driver's license and good driving record.
• Ability to work on a team.

Responsibilities

• Confirm all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicate details to production planning staff.
• Serve as a liaison between the customer and the appropriate staff and handle customer inquiries and requests in a professional, courteous, helpful and timely manner.
• Prepare and maintain all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity.
• Localize blood drive collateral using approved templates and/or campaign materials to include location, date, time, goal, etc. and send thank you notes to customers to help ensure the prospect for future customer activity.
• Handle all inside sales support for assigned Recruitment District team to include incoming calls, distribution of mail, and coordination of meetings.
• Provide review and initiate applicable follow up for the Print Cost Model and exceptions process.
• Manage the donor pre-sign up process, status report review, and condensed report review with Reps for accuracy.
• Responsible for providing own transportation for business purposes.

Skills

Office software

Organizational skills

Communication skills

Teamwork

Driver's license

Education

High School diploma or equivalent

Job description

The American Red Cross in Columbia, SC is seeking an on-site administrative support professional to join our team. This role supports blood drive operations, coordinates scheduling, and maintains records to ensure accurate documentation of activities.

Qualifications include a High School diploma or equivalent and a minimum of 3 years related experience. Candidates should have basic office software skills, strong organization and communication abilities, a valid driver's license, and be able to