Donor Recruitment & Outreach Associate - Temporary

American Red Cross; Santa Ana (CA); On-site; USD 63,273 - 77,334; Full time

Job summary

American Red Cross is seeking a temporary, California-based role to assist with blood drive management, cover account manager vacancies, and perform ad hoc support tasks while maintaining precise records to meet donation goals.

You will provide support and leadership to volunteers, coordinate with sponsors, and help manage scheduling and data tracking across Hemasphere. This role emphasizes teamwork and community impact.

Qualifications

• Bachelor's degree required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Good oral and written communications skills, including training and presentation skills is strongly preferred.
• Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required.
• Travel throughout assigned territory will be required.
• Sales, Marketing or New Business Development Experience Preferred.

Responsibilities

• Assist account managers to ensure blood drives achieve goal through drive management activities (e.g. on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
• Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
• Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• May schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
• Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
• Maintain accurate system records to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Skills

Group dynamics

Direct sales

Customer maintenance techniques

Negotiation skills

Training and presentation skills

Organizational skills

Oral and written communications

Teamwork

Education

Bachelor's degree

Job description

American Red Cross is seeking a temporary, California-based role to assist with blood drive management, cover account manager vacancies, and perform ad hoc support tasks while maintaining precise records to meet donation goals.

You will provide support and leadership to volunteers, coordinate with sponsors, and help manage scheduling and data tracking across Hemasphere. This role emphasizes teamwork and community impact.