Donor Recruitment Associate (Sales)

American Red Cross; Indianapolis (IN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Spending Accounts

Flexible Spending Accounts

PTO 15 days

11 paid holidays

401K match

Paid family leave

Employee assistance

Disability coverage

Service awards

Job summary

American Red Cross in Indianapolis seeks a proactive professional to support donor recruitment and blood drive goals. You will work on-site at drives, present to sponsors, manage scheduling, and guide volunteers to create a mission-focused environment.

The role requires a bachelor's degree and strong organizational skills, with travel across the district and collaboration within a sales and donor-engagement context.

Qualifications

• Bachelor's degree in Marketing, Sales, Communications, or related field.
• One year of related experience preferred.
• Strong organizational and communication skills.
• Ability to travel throughout the assigned district.

Responsibilities

• Assist Account Managers to achieve blood drive goals through on-site recruitment.
• Give presentations to sponsoring organizations and manage online scheduling.
• Lead and support volunteers, and maintain records in CRM and OLS.
• Schedule educational programs for sponsor contacts and volunteers.
• Utilize tools to improve customer service, efficiency, and productivity.
• Cover vacant territories as directed and provide own transportation.

Skills

Sales

Marketing

Donor recruitment

Customer engagement

Event planning

Relationship building

Negotiation

Education

Bachelor's degree in Marketing, Sales, Communications, or related field

Job description

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

What You Need to Know:

This position will assist with the planning, coordination, and execution of blood drive activities to support donor recruitment and collection goals. Work directly at blood drives to cover vacant Account Manager territories or provide operational support as needed. Lead, develop, and support volunteers while promoting a positive, mission-focused environment that drives successful blood collection outcomes.

Key Responsibilities:

• Assist Account Managers in achieving blood drive goals through activities such as:
  • On-site recruitment at blood drives
  • Giving presentations to sponsoring organizations
  • Managing online appointment schedules (including data entry)
  • Working sign-up tables and assisting with recruitment meeting preparations
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

What You Need to Succeed:

• Bachelor's degree in Marketing, Sales, Communications, or a related field; or an equivalent combination of education and experience.
• One year of related experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Knowledge of sales, customer engagement, and negotiation techniques preferred.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the assigned district.

What Will Give You the Competitive Edge:

• Previous experience in sales, marketing, donor recruitment, customer engagement, event planning, or a related field.
• Knowledge of sales, customer relationship management, group dynamics, and negotiation techniques.
• Experience supporting community events, programs, or engagement initiatives.

Benefits for You:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The salary range for this position is: $48,000-$60,000.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic.