Donor Recruitment Associate

American Red Cross; Fort Wayne (IN); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Health Spending Accounts

Flexible Spending Accounts

PTO 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability insurance (Short+Long Term)

Service Awards

Job summary

The American Red Cross in Indiana seeks a motivated blood drive coordinator to assist in planning, coordinating, and executing blood drive activities that support donor recruitment and collection goals. You will work on-site at drives, cover vacant territories, and provide operational support to program leaders.

You will lead volunteers, schedule educational programs, manage sponsor interactions, and ensure compliance with all regulations while traveling within the district.

Qualifications

• Bachelor's degree in Marketing, Sales, Communications, or a related field.
• One year of related experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Knowledge of sales, customer engagement, and negotiation techniques preferred.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the assigned district.

Responsibilities

• Assist Account Managers in achieving blood drive goals through activities such as on-site recruitment, presenting to sponsor organizations, managing online scheduling, and helping with recruitment meeting preparations.
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to track sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts and volunteers to meet collection objectives and comply with regulations.
• Use organizational tools and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

Job description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW:

This position will assist with the planning, coordination, and execution of blood drive activities to support donor recruitment and collection goals. Work directly at blood drives to cover vacant Account Manager territories or provide operational support as needed. Lead, develop, and support volunteers while promoting a positive, mission-focused environment that drives successful blood collection outcomes.

KEY RESPONSIBILITIES:

• Assist Account Managers in achieving blood drive goals through activities such as: On-site recruitment at blood drives, Giving presentations to sponsoring organizations, Managing online appointment schedules (including data entry), Working sign-up tables and assisting with recruitment meeting preparations.
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in Marketing, Sales, Communications, or a related field; or an equivalent combination of education and experience.
• One year of related experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Knowledge of sales, customer engagement, and negotiation techniques preferred.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the assigned district.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Previous experience in sales, marketing, donor recruitment, customer engagement, event planning, or a related field.
• Knowledge of sales, customer relationship management, group dynamics, and negotiation techniques.
• Experience supporting community events, programs, or engagement initiatives.

BENEFITS FOR YOU:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The salary range for this position is: $46,000‑$56,000.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristi