Donor Processing & Sponsor Support Associate II — Onsite Training

Compassion International, Inc.; Colorado Springs (CO); Hybrid; USD 27,000 - 31,000; Full time

Benefits offered by this job

Paid time off

403(b) retirement plan

Healthcare coverage

Professional counseling

Job summary

Compassion International, Inc. in Colorado Springs, CO is seeking a Sponsor Donor Processing Associate to join our on-site team. You will respond to sponsor and donor inquiries across phone, email, chat, and case submissions and engage in on-the-job training during the initial weeks.

Responsibilities include processing donations, allocating funds, reconciling transactions, and maintaining sponsor/child relationships while delivering exceptional service in a busy contact center.

Qualifications

• High school diploma or equivalent required.
• Typing and data entry skills with attention to detail.
• Customer service experience preferred; bilingual a plus.

Responsibilities

• Respond to and resolve sponsor and donor inquiries within a contact center.
• Process donations, manage accounts, and reconcile transactions.
• Educate sponsors about Compassion's programs and services.
• Maintain accurate financial records and sponsor/child relationships.

Skills

Typing

Customer service

Data entry

Attention to detail

Organization

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Compassion International, Inc. in Colorado Springs, CO is seeking a Sponsor Donor Processing Associate to join our on-site team. You will respond to sponsor and donor inquiries across phone, email, chat, and case submissions and engage in on-the-job training during the initial weeks.

Responsibilities include processing donations, allocating funds, reconciling transactions, and maintaining sponsor/child relationships while delivering exceptional service in a busy contact center.