Donor Operations & Process Administrator

Mercy-Ships-; Lindale (TX); On-site; USD 52,000 - 57,000; Full time

Job summary

Mercy Ships is seeking a Process Administrator to support campaign analysis, expense tracking, and state marketing compliance. The role emphasizes proactive, detail-oriented data management in a nonprofit setting.

You will maintain metrics dashboards, ensure regulatory filings, assist budgets and reimbursements, and coordinate with fundraising, marketing, finance, and legal teams. This onsite role is based in Lindale, Texas, with compensation range $52,000-$57,000.

Qualifications

• Bachelor's degree or equivalent in related field.
• Experience in process coordination or nonprofit operations.
• Experience with donor management systems or marketing tools.
• Detail-oriented with strong analytical skills.
• Familiarity with nonprofit fundraising compliance.

Responsibilities

• Maintain and update donor engagement and campaign KPI dashboards.
• Monitor state charitable solicitation compliance and filings.
• Assist budgeting, invoicing, and reimbursements reconciliation.
• Coordinate between fundraising, marketing, finance, and legal teams.
• Prepare decks, donor reports, and internal briefs.
• Adhere to Mercy Ships core values and Compass policies.
• Support mission alignment and process improvement.
• Other duties as assigned.

Skills

Donor management systems

Marketing tools

Analytical thinking

Communication skills

Organizational skills

Excel proficiency

PowerPoint proficiency

Nonprofit compliance

Education

Bachelor's in Business Administration

Nonprofit management

Marketing or Communications

Tools

Microsoft Office

Excel

PowerPoint

Job description

Mercy Ships is seeking a Process Administrator to support campaign analysis, expense tracking, and state marketing compliance. The role emphasizes proactive, detail-oriented data management in a nonprofit setting.

You will maintain metrics dashboards, ensure regulatory filings, assist budgets and reimbursements, and coordinate with fundraising, marketing, finance, and legal teams. This onsite role is based in Lindale, Texas, with compensation range $52,000-$57,000.