Process Administrator

Mercy-Ships-; Lindale (TX); On-site; USD 52,000 - 57,000; Full time

Job summary

Mercy Ships is seeking a Process Administrator to support campaign analysis, expense tracking, and state marketing compliance. The role emphasizes proactive, detail-oriented data management in a nonprofit setting.

You will maintain metrics dashboards, ensure regulatory filings, assist budgets and reimbursements, and coordinate with fundraising, marketing, finance, and legal teams. This onsite role is based in Lindale, Texas, with compensation range $52,000-$57,000.

Qualifications

• Bachelor's degree or equivalent in related field.
• Experience in process coordination or nonprofit operations.
• Experience with donor management systems or marketing tools.
• Detail-oriented with strong analytical skills.
• Familiarity with nonprofit fundraising compliance.

Responsibilities

• Maintain and update donor engagement and campaign KPI dashboards.
• Monitor state charitable solicitation compliance and filings.
• Assist budgeting, invoicing, and reimbursements reconciliation.
• Coordinate between fundraising, marketing, finance, and legal teams.
• Prepare decks, donor reports, and internal briefs.
• Adhere to Mercy Ships core values and Compass policies.
• Support mission alignment and process improvement.
• Other duties as assigned.

Skills

Donor management systems

Marketing tools

Analytical thinking

Communication skills

Organizational skills

Excel proficiency

PowerPoint proficiency

Nonprofit compliance

Education

Bachelor's in Business Administration

Nonprofit management

Marketing or Communications

Tools

Microsoft Office

Excel

PowerPoint

Job description

The Process Administrator will support Mercy Ships mission by managing, optimizing, and maintaining operational metrics that support campaign analysis, expense tracking, and state marketing compliance efforts. The ideal candidate will be proactive, detail-oriented, and highly organized, with a strong grasp of data management and nonprofit operations.

Compensation Range for This Position Is $52,000-$57,000

Compensation range listed is for U.S hires only. Actual compensation may vary dependent upon location of hire.

This is a full-time, onsite position at our office in Lindale, Texas.

How You’ll Contribute:

• Maintain and update metrics dashboards for donor engagement, campaign performance, and departmental KPIs.
• Monitor compliance with state charitable solicitation regulations and manage timely filing and renewal of state fundraising registrations.
• Assist in the creation, tracking, and reconciliation of budgets, invoices, and departmental reimbursements.
• Serve as a liaison between fundraising, marketing, finance, and legal teams to streamline processes and ensure alignment.
• Prepare presentation decks, donor reports, and internal briefs as needed for senior leadership.
• Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
• Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
• Other duties may be assigned that are not included in the information provided in this job description.

The Ideal Candidate:

• Familiarity with donor management systems and marketing tools.
• Strong analytical and problem-solving skills with ability to interpret data and make recommendations.
• Excellent communication and interpersonal skills.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Understanding of nonprofit compliance requirements related to fundraising and donor communications is highly desirable.
• Ability to think proactively and improve processes.
• Supportive of Mercy Ships mission, vision, and core values.

Education & Experience:

• Bachelor's degree in Business Administration, Nonprofit Management, Marketing, Communications, a related field, or equivalent experience.
• Experience in process coordination, operations, or administrative roles, preferably within a nonprofit or fundraising environment.
• Successful completion of Mercy Ships Entry Training will be required within the first year.
• Or equivalent combination of experience and education.