Donor Operations & Fundraising Analytics Specialist

obama; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

The Obama Foundation in Chicago is seeking a Gift Processing and Fundraising Analytics Associate to manage and process gifts, pledges, and donor records in Salesforce. You will ensure accurate donation processing, proper acknowledgments, and robust data for fundraising strategy.

Reporting to the Senior Director, Development Operations, you’ll train staff, document procedures, and maintain data integrity across systems, supporting donor engagement and operational excellence.

Qualifications

• Experience entering and processing donor gifts and pledges in Salesforce.
• Design and deliver training on data integrity and donation processing.
• Create reports and manage donor database with clean data.

Responsibilities

• Extract, review, and process gifts and pledges in Salesforce with accuracy.
• Design and deliver quarterly training for Development Analysts on data integrity and donation processing.
• Document gift processing procedures and create reusable templates for automated workflows.
• Create and maintain Salesforce reports and campaigns for Development needs.
• Provide QA testing in Salesforce environment and troubleshoot issues with Development staff.
• Collaborate with IT and external vendors to improve fundraising solutions.
• Serve as main contact for donor inquiries by phone and email.

Skills

Data Entry

Salesforce

Data Analysis

Training

Documentation

Database Management

Quality Assurance

Testing

Reporting

Vendor Collaboration

Tools

Salesforce

FreshServices

Job description

The Obama Foundation in Chicago is seeking a Gift Processing and Fundraising Analytics Associate to manage and process gifts, pledges, and donor records in Salesforce. You will ensure accurate donation processing, proper acknowledgments, and robust data for fundraising strategy.

Reporting to the Senior Director, Development Operations, you’ll train staff, document procedures, and maintain data integrity across systems, supporting donor engagement and operational excellence.