Donor Data & Fundraising Analytics Specialist

Obama Foundation; Little Rock (AR); On-site; USD 60,000 - 75,000; Full time

Job summary

The Obama Foundation is seeking a Gift Processing and Fundraising Analytics Associate to manage gifts, pledges, and donor data in Salesforce, ensuring accuracy and timely acknowledgments. You will collaborate across teams to support fundraising analytics and donor service at the Obama Presidential Center’s onsite operations.

Three years of nonprofit development or data management experience are required; Salesforce proficiency is preferred.

Qualifications

• Minimum of three (3) years of experience in nonprofit Development operations, accounting, data management, or a similar field.
• Proficiency with data entry and extraction in a high-volume, multi-channel giving environment.
• Experience with CRMs, data cleanup, and project management; Salesforce preferred.
• Strong interest in advancing database management skills.
• Comfort interacting with constituents from diverse backgrounds.

Responsibilities

• Data Entry: Extract, review, and process gifts and pledges in Salesforce; reconcile with Finance; manage reminders and invoicing.
• Development Training: Design and deliver training on data integrity, database management, and donation processing.
• Technical Writing and Policy Documentation: Document gift processing procedures and templates for automated batch entry.
• Database Management: Create Salesforce reports and campaigns; manage donor data and dedupe processes.
• Quality Assurance and Testing: Perform QA in Salesforce testing environment and troubleshoot issues via FreshServices.
• Third-Party Vendor Collaboration: Work with external vendors and IT to improve fundraising solutions.
• Record-keeping and Correspondence: Maintain donor/prospect information and handle inquiries.

Skills

Data entry

Salesforce experience

CRM data management

Project management

Customer service

Tools

Salesforce

Job description

The Obama Foundation is seeking a Gift Processing and Fundraising Analytics Associate to manage gifts, pledges, and donor data in Salesforce, ensuring accuracy and timely acknowledgments. You will collaborate across teams to support fundraising analytics and donor service at the Obama Presidential Center’s onsite operations.

Three years of nonprofit development or data management experience are required; Salesforce proficiency is preferred.