Donor Operations & Admin Associate

Everstand; Baltimore (MD); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

PTO 3 weeks + holidays

Sick & Bereavement leave

Health insurance

Free employee health insurance

Retirement match 3%

Tuition reimbursement

Voluntary benefits

Job summary

Everstand seeks an Operations Associate to support gifts processing, donor records, and department logistics. You’ll work closely with marketing and development to ensure timely acknowledgments and accurate reporting.

The role involves event coordination, vendor communications, and maintaining data integrity in Raiser's Edge. Excellent organizational skills and discretion are essential in this nonprofit environment.

Qualifications

• Bachelor’s or higher with relevant experience in nonprofits.
• Nonprofit environment and donor relations experience preferred.
• Proficiency with Microsoft Office; familiarity with donor databases.
• Experience with Raiser’s Edge NXT or similar CRM is a plus.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Process donations, pledges, payments, receipts, and acknowledgments accurately and on time.
• Maintain donor records in Raiser’s Edge, including deduplication and reporting.
• Prepare daily gift reports and assist in monthly gift reconciliation with Finance.
• Support donor stewardship, event registration, and attendee management.
• Coordinate marketing materials, promo supplies, and online storefronts.
• Manage Purchase Orders, mailings, inventory, and credit card reconciliation.
• Coordinate meeting and event logistics, including scheduling and catering.
• Provide admin support to Marketing and Development with notes and follow-ups.
• Handle confidential information with discretion and minimal supervision.
• Collaborate across departments, embodying Everstand’s values and leadership mindset.

Skills

Nonprofit experience

Customer service

Microsoft Office

Zoom

Microsoft Teams

Asana

Data management

Education

Bachelor’s degree + 1 year

Associate’s degree + 3 years

High school diploma + 5 years

Nonprofit experience preferred

Tools

Raiser’s Edge NXT

Volunteer & Event Modules

Asana

Job description

Everstand seeks an Operations Associate to support gifts processing, donor records, and department logistics. You’ll work closely with marketing and development to ensure timely acknowledgments and accurate reporting.

The role involves event coordination, vendor communications, and maintaining data integrity in Raiser's Edge. Excellent organizational skills and discretion are essential in this nonprofit environment.