Donor Insights & CRM Specialist

Socket.dev; Lexington (KY); On-site; USD 32,000 - 37,000; Full time

Job summary

Socket.dev in Lexington, KY is seeking a Donor Intelligence & CRM Coordinator to maintain donor and prospect records, run routine CRM activities, and prepare reports for development leadership.

The role supports data-driven decisions without directly fundraising; you’ll compile donor histories, monitor data quality, and provide concise profiles for leaders to inform strategy and partnerships.

Qualifications

• Bachelor’s degree in nonprofit management, business, communications, data analytics, or related field preferred; equivalent education and relevant experience will be considered.
• 2 to 4 years of experience involving CRM or database maintenance, donor or prospect research, development operations, or data analysis.

Responsibilities

• Coordinate day-to-day CRM maintenance and reporting under leadership.
• Maintain donor and prospect records with data-entry standards.
• Perform routine database reviews for duplicates and outdated records.
• Prepare dashboards and reports to support development activities.
• Assist development leadership as needed.

Skills

CRM proficiency

Research and analysis

Data quality

Confidentiality

Organizational skills

Education

Bachelor's degree in related field

Tools

Salesforce

Raiser's Edge

Excel

Job description

Socket.dev in Lexington, KY is seeking a Donor Intelligence & CRM Coordinator to maintain donor and prospect records, run routine CRM activities, and prepare reports for development leadership.

The role supports data-driven decisions without directly fundraising; you’ll compile donor histories, monitor data quality, and provide concise profiles for leaders to inform strategy and partnerships.