Donor Growth & Engagement Specialist

VillageReach; Los Angeles (CA); On-site; USD 78,000 - 85,000; Full time

Job summary

VillageReach seeks an Individual Giving Specialist to lead its annual and mid-level donor programs, owning donor journeys and using data, technology and relationship-based fundraising to build a sustainable pipeline of unrestricted and restricted giving.

The role offers significant ownership to design, test and scale acquisition, retention and donor lifetime value strategies, collaborating with Development and Communications to craft campaigns using CRM and analytics.

Qualifications

• Bachelor's degree and 5+ years of fundraising experience.
• Experience developing donor segmentation strategies and journeys.
• Experience with CRM data to inform engagement.
• Experience with digital fundraising channels and donor acquisition.
• Proven success soliciting gifts of at least $5,000.
• Ability to translate strategy into actionable plans.

Responsibilities

• Own annual giving and mid-level donor programs, including strategy, planning, execution and performance measurement.
• Analyze donor data to identify opportunities for acquisition, retention and upgrades.
• Design and manage multi-channel donor journeys across warming, cultivation, solicitation and stewardship.
• Develop and execute strategies to increase recurring giving and other channels.
• Manage a portfolio of mid-level donors and solicit gifts between $1,000 and $10,000.
• Identify and deploy fundraising technologies and AI-enabled tools.
• Partner with Communications to develop donor campaigns and engage supporters.
• Monitor performance and recommend improvements to retention and revenue.
• Serve as internal subject matter expert on donor trends and opportunities.
• Contribute to long-term strategies growing giving revenue and donor pipeline.

Skills

Donor analytics

Campaign design

Relationship building

Project management

Education

Bachelor's degree in related field

Tools

CRM software

Fundraising platforms

Data analytics tools

Job description

VillageReach seeks an Individual Giving Specialist to lead its annual and mid-level donor programs, owning donor journeys and using data, technology and relationship-based fundraising to build a sustainable pipeline of unrestricted and restricted giving.

The role offers significant ownership to design, test and scale acquisition, retention and donor lifetime value strategies, collaborating with Development and Communications to craft campaigns using CRM and analytics.