Donor Experience & Stewardship Lead

Ohio State University; Columbus (OH); On-site; USD 55,000 - 68,000; Full time

Job summary

The Ohio State University’s Arts and Sciences Advancement team in Columbus is seeking a Donor Experience Senior Associate. The role partners with fundraising, marketing/communications, and engagement teams to express appreciation, demonstrate impact, and strengthen donor relationships through stewardship and recognition.

Responsibilities include developing strategic stewardship plans for major gifts, coordinating scholarship stewardship, producing materials with Canva and Adobe Creative Suite,

Qualifications

• Bachelor’s degree or equivalent combination of education/experience.
• Two years of donor relations or related experience.
• Proficient with Microsoft Office suite.
• Intermediate level experience with Excel.

Responsibilities

• Develops and implements strategic stewardship plans for major gift donors in partnership with development officers. Coordinates personalized donor stewardship and continuing engagement activities, including impact reporting, donor recognition and communications, and other in‑person opportunities designed to express appreciation, demonstrate impact, and strengthen long‑term donor relationships.
• Coordinates scholarship stewardship activities, including student scholarship reporting, scholarship recipient outreach, donor thank‑you letters, and donor‑student engagement opportunities. Works with students, faculty, and staff to collect content and develop materials that demonstrate the impact of donor support on students and the college community.
• Designs and produces stewardship materials utilizing Canva, Adobe Creative Suite, and Microsoft Office applications, including impact reports, scholarship reports, presentations, and donor communications. Collaborates with fundraising, marketing and communications, engagement teams, academic departments, and campus partners to ensure accurate reporting, consistent messaging, and effective stewardship of donor‑funded resources.
• Completes special projects and performs other duties as assigned.

Skills

Donor relations

Customer service

Communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

Job description

The Ohio State University’s Arts and Sciences Advancement team in Columbus is seeking a Donor Experience Senior Associate. The role partners with fundraising, marketing/communications, and engagement teams to express appreciation, demonstrate impact, and strengthen donor relationships through stewardship and recognition.

Responsibilities include developing strategic stewardship plans for major gifts, coordinating scholarship stewardship, producing materials with Canva and Adobe Creative Suite,