Donor Experience Specialist

Goodwill of North Georgia; Gainesville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

PTO

Employee discount

Health insurance

Uniforms

Career training

Job summary

Goodwill of North Georgia in Gainesville, GA is seeking a Donated Goods Processor to inspect and grade donated items for sale in our retail stores. You will process goods quickly while following standard operating procedures and safety practices to help meet production goals.

The role requires a High School diploma or GED, 1+ year production experience, basic math and reading skills, and strong English communication.

Qualifications

• High School Diploma or GED preferred.
• 1+ year of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Always display a professional, patient, and 'people first' attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental SOPs.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.

Skills

Teamwork

Customer service

English fluency

Basic math

Reading skills

Communication

Education

High School Diploma or GED

Job description

Goodwill of North Georgia in Gainesville, GA is seeking a Donated Goods Processor to inspect and grade donated items for sale in our retail stores. You will process goods quickly while following standard operating procedures and safety practices to help meet production goals.

The role requires a High School diploma or GED, 1+ year production experience, basic math and reading skills, and strong English communication.