Donor Experience & Processing Specialist (Part-Time)

The Salvation Army North & Central Illinois Division; Ames (IA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Voluntary Life Insurance

Pension & 403(b)

12 Sick Days

10 Vacation Days

8 Paid Holidays

Employee Discount

Job summary

The Salvation Army Thrift Store in Ames, IA is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area clean and organized.

The role requires handling trucks per center policy and assisting with production when needed. You will be trained in donation processes and store procedures, with opportunities to develop retail and customer service skills in a mission-driven environment.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Donor service

Customer interaction

Job description

The Salvation Army Thrift Store in Ames, IA is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area clean and organized.

The role requires handling trucks per center policy and assisting with production when needed. You will be trained in donation processes and store procedures, with opportunities to develop retail and customer service skills in a mission-driven environment.