Backroom Processing Associate

tsainternal; Loves Park (IL); Vor Ort; USD 24.797.000 - 27.552.000; Teilzeit

Benefits dieser Stelle

Paid time off

Life insurance (voluntary)

403(b) retirement plan

Additional voluntary benefits

Pension plan

Zusammenfassung

The Salvation Army Thrift Store in Loves Park, IL is seeking a part-time Donation Processing Associate to be the first contact for donors. You will provide friendly donor service, process donations, and help maintain a welcoming, organized donation area.

This role involves sorting and loading trucks per center policy, assisting production when needed, and guiding donors on acceptable materials and pickup options.

Qualifikationen

• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills required.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends, holidays and evenings.

Aufgaben

• Greet donors and provide assistance to ensure exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive where applicable.
• Support production processes as needed.

Kenntnisse

English communication

Basic computer skills

Basic math

Background check

Ausbildung

High School Diploma or currently pursuing

Jobbeschreibung

Donation Processing Associate

Location: Loves Park, IL

Pay: $15.00 per hour

Job Type: Part-time

Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

Benefits:

• Paid vacation, sick time, and holidays, prorated by scheduled hours

• Optional voluntary life insurance

• 403(b) retirement savings plan

• Access to additional voluntary benefit options

• Employer funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community.A s a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance

• Process and track donations accurately

• Maintain a clean and well-organized donation area

• Sort, load, and unload Salvation Army trucks per center policy

• Power sort donations as they arrive (where applicable)

• Support production processes as needed

• Safeguard all donated materials and assigned equipment

• Report any complaints, damage, or injuries occurring in the donation area

• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures

• Ongoing coaching and support from store leadership

• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community

• On-the-job training

• Team-oriented environment

• Employee Discount, Employee Assistance Program, and more!

Qualifications-

Required

• High School Diploma or currently pursuing

• Strong English communication skills for donor and team interactions

• Basic computer skills and ability to learn new systems

• Basic math skills

• Ability to pass pre-employment background check

• Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds

• Occasionally lift and move up to 100 pounds

• Stand for extended periods

• Walk, reach, climb, balance, stoop, kneel, and crouch as needed

• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback

• Clean and organized donation area

• Meeting daily production goals

• Strong team collaboration

• Reliable attendance and punctuality

• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.