Donation Processing Associate — Part-Time, Mission-Driven

tsainternal; Janesville (WI); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Paid vacation, sick time

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Janesville, WI is seeking a Donation Processing Associate to join our mission-driven team. This part-time role supports donor service, donation processing, and daily store operations with a 24-hour workweek and evening/weekend availability.

You will greet donors, process donations, keep the donation area organized, and assist with pickups and production tasks. Training is provided, with opportunities to build retail and customer service skills in a supportive

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

English communication

Teamwork

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Janesville, WI is seeking a Donation Processing Associate to join our mission-driven team. This part-time role supports donor service, donation processing, and daily store operations with a 24-hour workweek and evening/weekend availability.

You will greet donors, process donations, keep the donation area organized, and assist with pickups and production tasks. Training is provided, with opportunities to build retail and customer service skills in a supportive