Donor Experience & Donation Processing Associate

Kroc Center; Arlington Heights (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

The Salvation Army in Arlington Heights, IL is seeking a Store Backroom Attendant (Part-Time) to greet donors, process donations, and keep the donation area tidy. This role supports inventory, customer service, and pickup coordination while upholding mission-driven work.

The position requires a High School Diploma or ongoing, strong English, basic computer and math skills, ability to pass a background check, and flexibility including weekends and evenings.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic math skills

Basic computer skills

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army in Arlington Heights, IL is seeking a Store Backroom Attendant (Part-Time) to greet donors, process donations, and keep the donation area tidy. This role supports inventory, customer service, and pickup coordination while upholding mission-driven work.

The position requires a High School Diploma or ongoing, strong English, basic computer and math skills, ability to pass a background check, and flexibility including weekends and evenings.