Donation Center Associate — Frontline Donor Service

The Salvation Army USA Central Territory; Chicago (IL); On-site; USD 23,419 - 24,796; Part time

Job summary

The Salvation Army USA Central Territory in Chicago is seeking a dedicated Store Backroom Attendant. This position serves as the first point of contact for donors, combining essential customer service responsibilities with mission-driven work to support community programs.

The role entails greeting donors, processing donations, and maintaining the donation area efficiently. This part-time role offers 29 hours with a pay rate of $17.05 per hour.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Job description

The Salvation Army USA Central Territory in Chicago is seeking a dedicated Store Backroom Attendant. This position serves as the first point of contact for donors, combining essential customer service responsibilities with mission-driven work to support community programs.

The role entails greeting donors, processing donations, and maintaining the donation area efficiently. This part-time role offers 29 hours with a pay rate of $17.05 per hour.