Donor Experience Associate — Evenings & Weekend

The Salvation Army USA Central Territory; McHenry (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

The Salvation Army in McHenry, IL seeks a part-time Donation Processing Associate to be the first contact for donors, combining customer service and donation processing to support community programs.

You will greet donors, process donations, maintain an organized area, and assist with truck loading/unloading. Requires a HS diploma, strong English, basic computer and math skills, background check, and weekend/evening availability.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army in McHenry, IL seeks a part-time Donation Processing Associate to be the first contact for donors, combining customer service and donation processing to support community programs.

You will greet donors, process donations, maintain an organized area, and assist with truck loading/unloading. Requires a HS diploma, strong English, basic computer and math skills, background check, and weekend/evening availability.