Donation Processing & Donor Services Associate

The Salvation Army USA Central Territory; Royal Oak (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

The Salvation Army USA Central Territory in Royal Oak, MI is seeking a Store Backroom Attendant to greet donors, process donations, and support mission-driven programs in a fast-paced center. You will maintain an organized donation area, assist donors with material acceptability, and help with pickup coordination and loading/unloading.

This role requires a high school diploma or current pursuit, basic computer and math skills, and a flexible schedule including weekends and evenings; physical

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays, and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Pre-employment background check

Education

High School Diploma or currently pursuing

Job description

The Salvation Army USA Central Territory in Royal Oak, MI is seeking a Store Backroom Attendant to greet donors, process donations, and support mission-driven programs in a fast-paced center. You will maintain an organized donation area, assist donors with material acceptability, and help with pickup coordination and loading/unloading.

This role requires a high school diploma or current pursuit, basic computer and math skills, and a flexible schedule including weekends and evenings; physical