Part-Time Donation Processing & Donor Support

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 19,286 - 24,796; Part time

Job summary

The Salvation Army is seeking a Donation Processing Associate to be the first point of contact for donors at our Zion, IL center. This part-time role combines customer service, donation processing, and mission-driven work to support community programs.

You will greet donors, process and track donations, maintain a clean donation area, and assist with loading/unloading trucks while upholding safety and accuracy. Weekend/evening availability is expected.

Qualifications

• High School Diploma or current pursuit.
• Strong English communication for donor interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Donor service

Customer service

Basic computer skills

Basic math

Background check

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army is seeking a Donation Processing Associate to be the first point of contact for donors at our Zion, IL center. This part-time role combines customer service, donation processing, and mission-driven work to support community programs.

You will greet donors, process and track donations, maintain a clean donation area, and assist with loading/unloading trucks while upholding safety and accuracy. Weekend/evening availability is expected.