Donor Experience Associate

Goodwill Industries of North Florida; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A local nonprofit organization is seeking a Donation Center Attendant to ensure excellent customer service at its donation centers in New York. The ideal candidate should have a high school diploma or GED and at least 2 years of customer service experience. Responsibilities include greeting donors, receiving donations, maintaining a clean work area, and providing excellent service while adhering to all safety protocols. A valid driver's license and experience in retail are preferred. The role requires physical activity and effective communication skills.

Qualifications

• Minimum of 2 years prior retail sales/customer service experience preferred.
• Must have a valid Driver's License.
• Must be able to regularly lift up to 50 pounds.

Responsibilities

• Greet donors and receive merchandise while providing a receipt if desired.
• Ensure a clean and safe work area.
• Provide exceptional customer service.

Skills

Customer service

Communication skills

Reliability

Attention to detail

Team player

Education

High School or GED preferred

Job description

A local nonprofit organization is seeking a Donation Center Attendant to ensure excellent customer service at its donation centers in New York. The ideal candidate should have a high school diploma or GED and at least 2 years of customer service experience. Responsibilities include greeting donors, receiving donations, maintaining a clean work area, and providing excellent service while adhering to all safety protocols. A valid driver's license and experience in retail are preferred. The role requires physical activity and effective communication skills.