Donor Experience Ambassador with Flexible Schedule

Goodwill NCW Jobs; Manitowoc (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill NCW is seeking a Full Time Manitowoc Store backroom associate to greet donors, unload donations, and maintain accurate counts and a clean backroom. You will operate power equipment and assist with loading/unloading, packing, and transportation preparation.

The role requires reliability, English fluency, and flexibility to work evenings and weekends in a warehouse-style store environment.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Experience operating power equipment preferred.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and uses team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop‑off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Skills

Time management

Communication

Power equipment

Math skills

English fluency

Flexibility

Attendance reliability

Tools

Pallet jack

Forklift

Compactor

Computers

Job description

Goodwill NCW is seeking a Full Time Manitowoc Store backroom associate to greet donors, unload donations, and maintain accurate counts and a clean backroom. You will operate power equipment and assist with loading/unloading, packing, and transportation preparation.

The role requires reliability, English fluency, and flexibility to work evenings and weekends in a warehouse-style store environment.