Donor Engagement Intern

Boys & Girls Clubs of Middle Tennessee; Nashville (TN); Hybrid; USD 22,730 - 32,373; Part time

Job summary

Boys & Girls Clubs of Middle Tennessee is seeking a Donor Engagement Intern to join the Resource Development team at the Club Support Center. Hybrid schedule combines on-site and remote work as you support donor stewardship, data management, invoicing, and reporting tasks.

You'll gain hands-on experience with donor relations, Salesforce CRM, and financial reconciliation while collaborating with Finance to produce monthly reports and maintain data integrity for fundraising campaigns.

Qualifications

• Currently enrolled in college or recent graduate preferred.
• Strong organizational skills and attention to detail.
• Comfortable with technology and willing to learn CRM systems (Salesforce experience a plus).
• Proficiency in Microsoft Excel for data entry, reporting, and basic analysis.
• Excellent written and verbal communication skills.
• Interest in nonprofit work and donor relations.

Responsibilities

• Maintain accurate and up-to-date donor records in Salesforce, including contact information, address changes, and other relevant details.
• Assist with merging duplicate records and cleaning up outdated or inactive accounts to ensure data integrity.
• Support the creation of donor lists for campaigns, acknowledgments, and reporting purposes.
• Help generate basic reports on donor activity, contributions, and engagement metrics for the Resource Development team.
• Learn and apply best practices for data entry and management to support organizational compliance and efficiency.
• Help prepare donor thank-you letters and acknowledgment emails.
• Assist with event-related invoicing and ensure accurate documentation of expenses.
• Record in-kind donations and assist with coding gifts in Salesforce under supervision.
• Support invoicing processes related to donations and pledges.
• Work with Finance to reconcile donation records and assist with monthly reporting.

Skills

Data entry

Excel

Donor relations

Communication

Attention to detail

Education

Currently enrolled in college

Tools

Salesforce

Job description

Status: Part-Time, Non-Exempt (20-29 hours/week)

Location: Club Support Center

Schedule: Hybrid (combination of on-site and remote work)

Job Summary

The Donor Engagement Intern will support the Resource Development team in donor stewardship, data management, reporting, and administrative tasks. This role is ideal for someone interested in nonprofit fundraising and donor relations. The intern will assist with donor acknowledgments, CRM updates, invoicing, and reporting to help strengthen relationships with supporters.

Key Responsibilities

Data Management:

• Maintain accurate and up-to-date donor records in Salesforce, including contact information, address changes, and other relevant details.
• Assist with merging duplicate records and cleaning up outdated or inactive accounts to ensure data integrity.
• Support the creation of donor lists for campaigns, acknowledgments, and reporting purposes.
• Help generate basic reports on donor activity, contributions, and engagement metrics for the Resource Development team.
• Learn and apply best practices for data entry and management to support organizational compliance and efficiency.

Stewardship & Communication:

• Help prepare donor thank-you letters and acknowledgment emails.

Gift Entry, Invoicing & Reporting:

• Assist with event-related invoicing and ensure accurate documentation of expenses.
• Record in-kind donations and assist with coding gifts in Salesforce under supervision.
• Support invoicing processes related to donations and pledges.
• Work with Finance to reconcile donation records and assist with monthly reporting.

Qualifications

• Currently enrolled in college or recent graduate preferred.
• Strong organizational skills and attention to detail.
• Comfortable with technology and willing to learn CRM systems (Salesforce experience a plus).
• Proficiency in Microsoft Excel for data entry, reporting, and basic analysis.
• Excellent written and verbal communication skills.
• Interest in nonprofit work and donor relations.

Learning Opportunities

• Hands-on experience with donor stewardship and fundraising strategies.
• Exposure to CRM systems and nonprofit data management.
• Experience working with Finance on reconciliation and reporting.
• Networking opportunities within the nonprofit sector.

Why This Internship?

This internship offers valuable experience in nonprofit operations, donor engagement, and financial processes. You'll gain practical skills in data management and reporting, learn industry-standard tools like Salesforce, and work alongside professionals committed to making a difference in the community. It's an excellent opportunity to build your resume and develop skills that are highly sought after in fundraising, development, and nonprofit management careers.

Rate of pay: $20.00/hour