Donor Engagement & Impact Communications Manager

Brightli; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Brightli in Saint Louis, MO, is seeking a Donor Communications Manager to tell our story and deepen impact through philanthropy. You will craft donor communications, case statements, and stewardship materials while collaborating with fundraising professionals to align messages with the mission of advancing behavioral health.

We value storytellers who build relationships, manage multiple projects, and translate complex outcomes into compelling content for diverse audiences.

Qualifications

• Bachelor's degree in Communications, Marketing, PR, Journalism, or related field.
• Minimum of three years of professional experience in communications, marketing, donor relations, fundraising support, event management, or related field.
• Experience creating communications materials across multiple platforms and audiences.
• Experience developing persuasive written content, donor-facing communications, or marketing campaigns.
• Experience managing multiple projects simultaneously while meeting deadlines and quality standards.
• Nonprofit, healthcare, fundraising, donor relations, or philanthropic communications experience preferred.
• Experience supporting fundraising or development teams preferred.

Responsibilities

• Develop compelling donor communications, proposals, case statements, funding priority materials, and stewardship content that inspire engagement and philanthropic support.
• Partner with Philanthropy Managers, Directors, and grants staff to create personalized communication strategies that cultivate, solicit, retain, and steward donors.
• Create impactful donor recognition materials, acknowledgment letters, celebration communications, impact reports, and fundraising presentations.
• Gather and share stories, accomplishments, donor highlights, and program outcomes that demonstrate the impact of charitable giving.
• Manage communications and marketing efforts for donor appreciation events, fundraising luncheons, VIP gatherings, and giving society initiatives.
• Coordinate multi-channel communications including email campaigns, print materials, website content, social media messaging, sponsorship materials, and presentations.
• Develop communication templates, scripts, and tools that support fundraising and donor engagement strategies across the Foundation.
• Review and approve donor-facing communications to ensure consistency, accuracy, brand alignment, and effective messaging.
• Manage stewardship and donor recognition projects, including design, production, vendor coordination, and fulfillment activities.
• Maintain donor communications calendars and support related photography, video, and creative content projects.
• Analyze donor engagement insights and feedback to enhance donor experiences, communication effectiveness, and retention efforts.
• Manage project budgets and vendor relationships while ensuring deliverables are completed on time and within budget.
• Provide direction, coaching, training, and performance feedback to assigned team members in accordance with organizational policies.

Skills

Storytelling

Donor communications

Project management

Cross-functional collaboration

Written communications

Education

Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or related field

Job description

Brightli in Saint Louis, MO, is seeking a Donor Communications Manager to tell our story and deepen impact through philanthropy. You will craft donor communications, case statements, and stewardship materials while collaborating with fundraising professionals to align messages with the mission of advancing behavioral health.

We value storytellers who build relationships, manage multiple projects, and translate complex outcomes into compelling content for diverse audiences.