Donor Discovery & Engagement Officer

Mount Holyoke College; South Hadley (MA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

403(b) retirement

Medical, dental & vision insurance

FSA

Disability & leave benefits

Life insurance

Employee Assistance Program

Tuition benefits

Paid time off

Access to Kendall Complex

Job summary

Mount Holyoke College seeks a Discovery Officer on the Development team to manage a portfolio of ~500 alumni and constituents, focusing on recent graduates. You will use email, phone, text, social media, and video to deliver highly personalized outreach that deepens engagement and increases giving.

Reporting to the Director of Discovery, you will thrive in a fast-paced environment, be comfortable soliciting gifts, and collaborate across the College Relations team to accelerate the major gift

Qualifications

• Bachelor’s degree required.
• 1–2 years in donor relations or customer-facing roles.
• Excellent written and verbal communication.
• Ability to manage a high-volume workflow in a fast-paced setting.
• Discretion with confidential information.

Responsibilities

• Manage a portfolio of ~500 prospects with personalized outreach.
• Develop engagement strategies to increase donor participation.
• Identify and qualify new major gift prospects for pipeline development.
• Schedule and conduct virtual meetings with prospective donors.
• Collaborate with College Relations to ensure donor-centered experiences.
• Monitor data trends to inform program evolution.

Skills

Communication skills

Donor relations

High-volume work

Diplomacy

Discretion

Education

Bachelor’s Degree

Tools

CRM software

Job description

Mount Holyoke College seeks a Discovery Officer on the Development team to manage a portfolio of ~500 alumni and constituents, focusing on recent graduates. You will use email, phone, text, social media, and video to deliver highly personalized outreach that deepens engagement and increases giving.

Reporting to the Director of Discovery, you will thrive in a fast-paced environment, be comfortable soliciting gifts, and collaborate across the College Relations team to accelerate the major gift