Summary of Position
The Development Coordinator is an integral member of a four-person, dynamic foundation team and supports the Foundation's successful activities through management of Raiser’s Edge NXT database, data maintenance, gift and pledge processing, reporting, donor relations, and general administrative support.
This role is responsible for timely gift entry and gift acknowledgement generation, data accuracy and integrity, and identifying opportunities to improve systems and processes in support of the Foundation’s strategic goals. The role entails occasional outreach and interactions with donors that will deepen their relationships with the Foundation and Children’s Home. With a balance of technical skill and donor-centered service, this position plays a key role in strengthening donor relationships and advancing the Foundation’s mission.
Gift Processing and Database Management
- Record and process all physical and online gifts and pledges accurately in Raiser’s Edge NXT.
- Deposit checks using the remote banking system.
- Prepare and distribute timely and accurate donor gift acknowledgement letters and other correspondence.
- Maintain gift documentation and physical donor files.
- Maintain data integrity through ongoing data input, cleanup, and maintenance.
- Create queries and reports in Raiser’s Edge NXT for gift acknowledgements, mailing lists, donor recognition, donor analysis, and prospect identification.
- Create mailing lists for appeals, newsletters, and other mailings.
Donor Relations and Stewardship
- Interact with donors over the phone or email fielding inquiries, responding with information, and thanking them for donations.
- Interact with donors at occasional in-person events and meetings.
- Receive incoming calls and guests at the office.
Operations and Administrative Support
- Provide general administrative assistance.
- Recommend and implement improvements to systems and procedures.
- Assist in preparing content for board reports and updates.
- Participate in occasional special events and meetings.
Minimum Qualifications and Skills
- 2-4 years’ experience with Blackbaud Raiser’s Edge NXT is required.
- Proficiency with Microsoft Office apps, especially Word, Excel, Outlook, and SharePoint.
- Strong ability to utilize Word and Excel merges.
- Proven experience with data entry, donor relations, and administrative support.
- Fast and accurate keyboarding skills.
- Strong written and verbal communication skills.
- Excellent donor relations skills.
- Excellent attention to detail.
- Critical thinker.
- Strong organizational skills.
- Team player.
- Sense of ownership and pride in performance.
- Availability to work occasional evenings and weekends for events or meetings.
Preferred Qualifications
- Experience in a foundation.
Benefits
- 10 vacation days.
- 12 paid holidays per year.
- 6 wellness days.
- 2 volunteer days.
- 401k match 7%.
- Short term disability, long-term disability, and basic life and accident insurance provided at no cost to the employee.
- Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) fully funded by the employer.