Donor Database Administrator I

Austin YMCA; Austin, Northern (TX, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings Plan

Paid Time Off

Free household membership

Job summary

The Greater Austin YMCA is seeking a Database Administrator I to lead the donor database operations, ensure data integrity, and collaborate with leadership on analytics and reporting. This role supports donor interactions, gift processing, and campaign data for impactful community fundraising.

Ideal candidates bring an associate degree and 2+ years in donor management databases, strong Excel skills, and meticulous attention to detail to protect sensitive donor information and enable informed

Qualifications

• Associate degree in business administration, nonprofit management, information systems, accounting, or a related field, or an equivalent combination of education and relevant experience.
• Two or more years of experience working with donor, customer relationship management, membership, financial, or other relational database systems.
• Experience administering a non-profit fundraising or donor-management database preferred
• Experience with gift processing, donor acknowledgements, pledges, recurring gifts, and fundraising campaigns.
• Experience entering and maintaining high-volume, detail-sensitive data.
• Demonstrated ability to produce reports, manage data files, and conduct routine data-quality reviews.
• Proficiency with Microsoft Excel, including sorting, filtering, formulas, data validation, and basic data analysis.
• Strong attention to detail and commitment to accuracy.
• Ability to manage confidential donor, financial, and organizational information appropriately.
• Strong organizational, time-management, and problem-solving skills.
• Ability to manage multiple priorities and meet recurring daily, monthly, and year-end deadlines.
• Effective written and verbal communication skills.

Responsibilities

• Maintain the day-to-day operation, accuracy, and integrity of the donor database.
• Create, update, merge, and maintain constituent records in accordance with established data-entry and database standards.
• Process address, contact, communication-preference, relationship, and other constituent-information updates.
• Monitor the database for duplicate, incomplete, inconsistent, or inaccurate records and complete routine data-cleanup activities.
• Maintain donor relationships, household information, organizational affiliations, recognition preferences, and solicitation assignments.
• Support database configurations, coding structures, campaigns, funds, appeals, events, and other established system components.
• Assist with user access, routine troubleshooting, and coordination with the database vendor or internal technology resources as needed.
• Document database procedures and maintain current data-entry and system-reference materials.

Skills

CRM systems

Data entry

Data quality

Reports

MS Excel

Education

Associate degree or equivalent

Tools

Microsoft Excel

Job description

The Greater Austin YMCA is seeking a Database Administrator I to lead the donor database operations, ensure data integrity, and collaborate with leadership on analytics and reporting. This role supports donor interactions, gift processing, and campaign data for impactful community fundraising.

Ideal candidates bring an associate degree and 2+ years in donor management databases, strong Excel skills, and meticulous attention to detail to protect sensitive donor information and enable informed