Donor Data & Payments Specialist

Archdiocese of Denver; Denver, Northern (CO, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision

Retirement plan

Paid time off

Parish community involvement

Job summary

Archdiocese of Denver is seeking a Data and Payment Processing Analyst to join our mission-driven team. You will ensure accurate data management, timely payment processing, and clear donor communications, supporting ministries across the Archdiocese.

The role emphasizes attention to privacy, organizational rigor, and courteous service while handling inquiries via phone and email. A post-secondary degree and experience in data entry, accounts receivable, and CRM systems are preferred.

Qualifications

• Associate degree or higher in a relevant field preferred.
• 2–5 years of experience in customer service, data entry, accounts receivable and general ledger.
• Proficient in Word, Excel and Raiser's Edge CRM; data entry and payment processing.
• Strong customer engagement and professional phone and written communication.
• Highly organized, detail-oriented, and able to manage multiple responsibilities and deadlines.

Responsibilities

• Customer Service: First point of contact, answering inbound calls professionally and resolving inquiries.
• Data Management: Entering and maintaining sensitive information across databases with audits and proper recordkeeping.
• Correspondence: Generating and mailing acknowledgment letters and tax receipts to donors.
• Administrative Support: Filing documents accurately and supporting efficient team operations.

Job description

Archdiocese of Denver is seeking a Data and Payment Processing Analyst to join our mission-driven team. You will ensure accurate data management, timely payment processing, and clear donor communications, supporting ministries across the Archdiocese.

The role emphasizes attention to privacy, organizational rigor, and courteous service while handling inquiries via phone and email. A post-secondary degree and experience in data entry, accounts receivable, and CRM systems are preferred.