Donor Data & Insights Specialist

Hospital for Special Care; New Britain (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Hospital for Special Care is seeking a Foundation Database Specialist to oversee donor information systems, data quality, and reporting. You will manage gifts via multiple channels, generate acknowledgments, and collaborate with hospital staff to provide actionable insights for the Foundation’s fundraising efforts.

The role emphasizes data integrity, analytics, and liaison duties, supporting scholarships and foundation events. Strong communication and customer service are essential.

Qualifications

• Bachelor's degree preferred.
• Minimum four years donor database management experience.
• Mastery of Raiser’s Edge/RE NXT or similar cloud-based database.
• Proficiency in Microsoft Office.
• Excellent interpersonal, oral, and written communication skills.
• Demonstrated experience in donors relations and customer service.

Responsibilities

• Manage all donor information systems including reporting and data analysis.
• Lead data import, entry, and data quality initiatives.
• Coordinate online payment integration and gifts processing.
• Produce acknowledgement letters/tax receipts with accuracy.
• Develop reports and distribute daily revenue and month-end reconciliations.
• Serve as primary contact for Foundation office and donors.
• Support HFSC Foundation scholarships and event-related tasks.

Skills

Donor database management

Data analysis

Communication skills

Customer service

Problem-solving

Education

Bachelor's Degree preferred

Four years donor DB experience

Tools

Raiser’s Edge/RE NXT

Microsoft Office

Job description

Hospital for Special Care is seeking a Foundation Database Specialist to oversee donor information systems, data quality, and reporting. You will manage gifts via multiple channels, generate acknowledgments, and collaborate with hospital staff to provide actionable insights for the Foundation’s fundraising efforts.

The role emphasizes data integrity, analytics, and liaison duties, supporting scholarships and foundation events. Strong communication and customer service are essential.