Donor Concierge & Donations Ambassador

Goodwill Industries of Houston; Lake Jackson (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill Houston is seeking a donor services associate to greet donors, sort donations, and maintain records in a fast-paced retail environment. You will support production supplies, assist with loading/unloading, and help ensure security and safety of team members and property.

The role requires the ability to stand for long periods, lift up to 40 pounds regularly and up to 100 pounds occasionally, and flexible scheduling.

Qualifications

• Ability to communicate and interact well with a variety of personality types.
• Retail sales experience is preferred.
• High school diploma or equivalent preferred.
• Ability to work a flexible schedule.
• Must have reliable transportation.

Responsibilities

• Greet each donor to accept donations with a cheerful and pleasant disposition.
• Unload and sort materials in the donation area according to GWH guidelines.
• Maintain accurate records of donations and issue completed donation receipts to all donors.
• Ability to communicate directly with the Transportation Department and participate in online meetings.
• Assist with keeping production supplies available.
• Assist with loading and unloading merchandise and equipment as needed.
• Assist with the security and safety of GWH team members and property.
• Perform necessary janitorial work.
• Must report all work incidents and injuries immediately.
• Performs other duties as assigned by Management.
• Demonstrate professionalism and present a friendly, cooperative attitude.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists are clear and free from clutter, and keep work areas neat and clean.
• Adheres to all GWH policies and procedures.
• The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. and, occasionally, lift/move items, up to, 100 lbs.
• An indoor work environment with occasional exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate.
• I understand this job description and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.

Skills

Communication

Retail experience

Flexible schedule

Reliable transportation

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a donor services associate to greet donors, sort donations, and maintain records in a fast-paced retail environment. You will support production supplies, assist with loading/unloading, and help ensure security and safety of team members and property.

The role requires the ability to stand for long periods, lift up to 40 pounds regularly and up to 100 pounds occasionally, and flexible scheduling.