Donor Experience Ambassador

Goodwill Houston; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Houston is seeking a Donor Greeter to provide a friendly, helpful, and professional donor experience while receiving, sorting and processing donations according to our guidelines. You will greet donors, assist with moving and pricing donations, ensure safety, record donations on the donor tablet, and help maintain a clean, organized donation area.

This role supports the Donated Goods Program, operates on a non-exempt schedule, and requires reliable transport.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write, and communicate in English to follow safety instructions and procedures.
• Strong customer service skills and ability to interact with diverse donors.
• Flexible schedule and reliable transportation.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Greet donors promptly and provide friendly, helpful service.
• Accept and sort donations; move to staging areas as needed.
• Operate donation carts and pallet jacks safely.
• Record donations accurately using the donor tablet and issue receipts.
• Maintain safety, cleanliness, and organization of the donation area.

Skills

Customer service

Communication

Flexible schedule

Transportation

Work authorization

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Donor Greeter to provide a friendly, helpful, and professional donor experience while receiving, sorting and processing donations according to our guidelines. You will greet donors, assist with moving and pricing donations, ensure safety, record donations on the donor tablet, and help maintain a clean, organized donation area.

This role supports the Donated Goods Program, operates on a non-exempt schedule, and requires reliable transport.