Donor Communication & Outreach Specialist

Kaizen Lab Inc.; Flowood (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

Kaizen Lab Inc. in Flowood, MS, is seeking a Donation Communication Specialist I. This role involves managing incoming referrals for organ and tissue donation, ensuring thorough evaluation and communication with donor families.

The ideal candidate must possess a current nursing degree or equivalent, strong communication skills, and proficiency in MS Office. The position requires detail-oriented individuals who can prioritize tasks effectively. This is not a remote role; work involves 12-hour shifts and collaboration with healthcare professionals.

Qualifications

• Must have the ability to work independently and in a team.
• Strong ability to prioritize tasks and optimize workflow.
• Ability to communicate effectively with all levels of personnel.

Responsibilities

• Responds to all incoming calls/emails to triage referrals.
• Evaluate potential tissue donors per established criteria.
• Collaborate with healthcare professionals for best practices.

Skills

Strong typing skills

Detail-oriented

Proficient with MS Office

Excellent communication skills

Education

Current Nursing degree, EMT/Paramedic, or equivalent

Prior referral screening experience

Tools

Computer

Telephone system

Job description

Kaizen Lab Inc. in Flowood, MS, is seeking a Donation Communication Specialist I. This role involves managing incoming referrals for organ and tissue donation, ensuring thorough evaluation and communication with donor families.

The ideal candidate must possess a current nursing degree or equivalent, strong communication skills, and proficiency in MS Office. The position requires detail-oriented individuals who can prioritize tasks effectively. This is not a remote role; work involves 12-hour shifts and collaboration with healthcare professionals.