Donor Center Specialist: Impactful & Fast-Paced

Goodwill of North Georgia; Calhoun (GA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Job skills training

Job summary

Goodwill of North Georgia is seeking a donation processor to thoroughly examine and grade donated goods for resale across our retail network. You will process items quickly to meet production goals while following established procedures and safety standards.

You will work in a fast-paced environment, maintaining quality, assisting guests, and supporting truck loading/unloading when needed. This role fosters teamwork and opportunities for growth within a mission-driven nonprofit.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to become certified and licensed to operate a forklift.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center (ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

Written communication

English proficiency

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a donation processor to thoroughly examine and grade donated goods for resale across our retail network. You will process items quickly to meet production goals while following established procedures and safety standards.

You will work in a fast-paced environment, maintaining quality, assisting guests, and supporting truck loading/unloading when needed. This role fosters teamwork and opportunities for growth within a mission-driven nonprofit.