Donor Center Specialist — ADC (People-First)

Goodwill of North GA; Dunwoody (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

Health, dental and vision insurance

Complimentary uniforms

Free job skills training

Job summary

Goodwill of North Georgia's ADC Donor Specialist in Dunwoody processes donations for sale, ensuring fast, accurate handling and friendly guest service. The role supports safe, efficient donor flow and adheres to procedures in a busy retail environment.

We offer weekly pay, PTO, health/dental/vision insurance, uniforms, and access to free job skills training at Goodwill Career Centers. Join a mission-driven team helping people find meaningful work.

Qualifications

• High School Diploma or GED preferred
• 1+ years of production experience preferred
• Consistently foster a healthy team culture of exceptional guest experience
• Must have basic math and reading skills
• Must have good oral and written communication skills in English as well as interpersonal skills
• Must be able to work at any Goodwill ADC within the territory as needed
• Must be 18 or older to operate a forklift

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests
• Provide a donation receipt to each guest at the time of donating
• Handle guest questions and resolve problems per procedures
• Properly sort donations into designated categories
• Communicate effectively with management when necessary
• Follow training playbooks, e-learning and work instructions
• Evaluate and navigate decisions effectively
• Promote teamwork with peers
• Maintain neat donor door area/ADC location
• Adhere to safety and security practices including reporting hazards
• Assist truck drivers with loading/unloading donations
• Attend required trainings and meetings
• Perform other duties as assigned

Skills

Basic math

Reading skills

Oral & written communication

Interpersonal skills

Forklift operation

Job description

Goodwill of North Georgia's ADC Donor Specialist in Dunwoody processes donations for sale, ensuring fast, accurate handling and friendly guest service. The role supports safe, efficient donor flow and adheres to procedures in a busy retail environment.

We offer weekly pay, PTO, health/dental/vision insurance, uniforms, and access to free job skills training at Goodwill Career Centers. Join a mission-driven team helping people find meaningful work.