Donor Center Phlebotomist

Global Roles; Lanham (MD); Hybrid; USD 36,000 - 58,000; Full time

Job summary

Global Roles is seeking a Donor Center Phlebotomist to support the blood collection process at fixed-site locations. The role emphasizes donor engagement, safety, and adherence to regulatory requirements.

Training is provided and no prior medical experience is required, though phlebotomy experience is a plus. The position requires strong customer service, manual dexterity, and the ability to work flexible hours.

Qualifications

• Associates degree OR an equivalent combination of education and work experience is required.
• Minimum of one year of customer service experience in a public setting.
• A current, valid driver’s license with a good driving record is required.
• Physical requirements include the ability to lift, push or pull heavy weights and to sit or stand for long periods, with irregular hours.
• Basic computer skills and proficiency with Microsoft Office applications are required.
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) is preferred.
• Prior leadership experience is preferred.

Responsibilities

• Connect with donors personally to explain the impact of their donation.
• Collaborate with teammates to maintain a welcoming environment for donors.
• Maintain focus on accuracy and safety to meet goals, regulatory requirements, and transfusion safety standards.

Skills

Phlebotomy

Blood Collection

Customer Service

Manual Dexterity

Driving License

Physical Stamina

Basic Computer Knowledge

Education

Associates degree or equivalent experience

Tools

Microsoft Office Suite

Job description

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed site locations, creating a welcoming environment for volunteer donors and ensuring safety procedures are followed. Paid training is provided, and no prior medical experience is required, though phlebotomy experience is preferred.

Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day to ensure that the blood collected meets goals, regulatory requirements and can be safely transfused.

Requirements

• Associates degree OR a combination of education and work experience is required.
• Minimum of one year customer service experience in public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required.
• Must be proficient with Microsoft office applications.
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) is preferred.
• Prior leadership experience is preferred.

Skills

• Phlebotomy
• Blood Collection
• Customer Service
• Manual Dexterity
• Microsoft Office Suite
• Basic Computer Knowledge
• Driving License
• Physical Stamina

Languages

English