Donor Care Team Leader

Vitalant; Memphis (TN); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K + 5% company match

Tuition assistance up to $5k per year

Free basic life and AD&D insurance

Free short-and-long-term disability

Paid time off

Employee Resource Groups

Recognition and perks

Job summary

Vitalant is seeking a Lead Mobile Phlebotomist to lead donor care teams and ensure comfortable, convenient blood donation experiences. You will work on mobile drives around town and at local donation centers, promoting safe and efficient procedures.

The role requires a High School Diploma or GED, a valid driver’s license, and ability to travel. CDL training may be required. Competitive benefits and flexible scheduling are included.

Qualifications

• Phlebotomy knowledge and patient care skills.
• Ability to lead Donor Care Technicians and supervise staff.
• Strong communication and coaching abilities.

Responsibilities

• Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
• Serve as the primary point of contact for blood drive coordinators on-site.
• Coordinate the set up and breakdown of equipment for mobile blood drives.
• Ensure the comfort and information of blood donors during phlebotomy process.
• Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.

Skills

Phlebotomy

Leadership

Coaching

Education

High School Diploma or GED

Job description

Work Shift (if Applicable)

Shift 1 (United States of America)

Job Description

Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead - together.

Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant’s donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you’ll conduct a blood drive around town in one of our buses; other days you’ll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.

What To Expect

Schedule

Sunday - Saturday variable hours with 2 days off

Start Date

November 9, 2026

Base Pay

$25.18 - $26.02 / Hour

Our comprehensive total rewards support you, your family, and your future with

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Mobile Phlebotomist, you'll get to

• Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
• Serve as the primary point of contact for blood drive coordinators on-site
• Coordinate the set up and breakdown of equipment for mobile blood drives.
• Ensure the comfort and information of blood donors during phlebotomy process.
• Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
• Drive company vehicles including vans, buses to drive sites
• High School Diploma or GED
• Active driver's license with a clean driving record
• Ability to complete and pass CDL license program
• Ability to travel as required
• Successful completion of supervisory training program within six months
• Two years phlebotomy experience preferred

#PHLEB

Location

1040 Madison Avenue Memphis, TN 38104

Job Category

Phlebotomy Services

Contact Information

[e-mail]

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. If you are impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, a company created to care, and a team committed to lead - together.