Donor Care Team Leader

Vitalant; Morningside Park (TN); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Tuition assistance

Paid time off

Life and AD&D insurance

Short- and long-term disability

Employee Resource Groups

Job summary

Vitalant in Memphis, TN seeks a Lead Mobile Phlebotomist to lead donor care teams, coordinate mobile blood drives, and coach staff through phlebotomy processes to ensure comfortable, safe donor experiences.

Expectation includes the ability to travel, drive company vehicles, complete CDL training, and obtain supervisory training within six months, with two years of phlebotomy experience preferred.

Qualifications

• High School Diploma or GED is required.
• Active driver's license with a clean driving record.
• Ability to complete and pass CDL license program.
• Two years phlebotomy experience preferred.
• Supervisory training within six months.

Responsibilities

• Function as an operational lead, coaching staff in phlebotomy and interviewing.
• Serve as primary contact for blood drive coordinators on-site.
• Coordinate setup and breakdown of equipment for mobile drives.
• Ensure donor comfort and information during phlebotomy.
• Assist supervisor with direction and performance input for staff.
• Drive company vehicles to drive sites.

Skills

Phlebotomy

Supervisory skills

Customer service

Education

High School Diploma or GED

CDL License Training

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.Work Shift (if applicable):Shift 1 (United States of America)Job Description:Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.What to ExpectSchedule:Sunday - Saturday variable hours with 2 days offStart Date:November 9, 2026Base Pay:$25.18 - $26.02 / HourOur comprehensive total rewards support you, your family, and your future withMedical, dental, and vision insurance401K + 5% company matchTuition assistance up to $5k per yearFree basic life and AD&D insuranceFree short-and-long-term disability insurancePaid time offEmployee Resource GroupsRecognition and perksAs a Mobile Phlebotomist, you'll get toFunction as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.Serve as the primary point of contact for blood drive coordinators on-siteCoordinate the set up and breakdown of equipment for mobile blood drives.Ensure the comfort and information of blood donors during phlebotomy process.Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.Drive company vehicles including vans, buses to drive sitesHigh School Diploma or GEDActive driver's license with a clean driving recordAbility to complete and pass CDL license programAbility to travel as requiredSuccessful completion of supervisory training program within six monthsTwo years phlebotomy experience preferred#PHLEBLocation:1040 Madison Avenue Memphis, TN 38104Job Category:Phlebotomy ServicesContact Information: [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.