Donor Campaigns & Operations Coordinator

Wake Forest University; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Wake Forest University is seeking a Coordinator for the Wake Forest Fund to provide administrative, operational, and project management support. The role involves managing direct mail and digital fundraising, donor stewardship, and event assistance, ensuring timely, accurate communications aligned with giving priorities.

The position supports fundraising campaigns, Giving Day content, and crowdfunding efforts, collaborating with leadership and campus partners.

Qualifications

• Bachelor's degree and one year of related experience.
• Proficiency with Microsoft Office and Google Workspace applications, and the ability to learn and use other systems.
• Experience working with databases and managing data with a high degree of accuracy.
• Excellent written and verbal communication skills, strong interpersonal skills, and ability to build relationships across departments.
• Strong organizational and project management skills, with ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and exercise sound judgment with sensitive information.
• Knowledge of budget management and basic accounting principles.
• Strong analytical and problem-solving skills with ability to resolve operational issues independently.
• Demonstrated professionalism, accountability, and pride in producing high-quality work.
• Commitment to the mission and values of University Advancement, including equity.

Responsibilities

• Provide administrative and operational support for the Wake Forest Fund team, coordinating workflows, reports, and donor materials.
• Serve as primary administrator for fundraising communication platforms and donor engagement tracking.
• Train and supervise student staff, providing direction and feedback.
• Use the Advancement database to create queries and prepare data files and mailing materials.
• Collaborate to update messaging, content, and campaigns across donor communications.
• Coordinate fundraising campaigns and special initiatives in support of university priorities.
• Develop Giving Day content and crowdfunding pages aligned with annual giving strategy.
• Assist with marketing and fulfillment for campaigns and events.
• Coordinate with Donor Experience to produce stewardship packages and reminders.
• Support alumni and donor engagement events, including Homecoming and Council meetings.
• Provide occasional evening/weekend support as needed.
• Manage departmental budgets, process expenses, reconcile, and prepare reports.
• Work with Finance to address budget questions and process reimbursements.
• Perform other related duties as assigned.

Skills

MS Office

Google Workspace

Data management

Attention to detail

Communication

Project coordination

Time management

Discretion

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Wake Forest University is seeking a Coordinator for the Wake Forest Fund to provide administrative, operational, and project management support. The role involves managing direct mail and digital fundraising, donor stewardship, and event assistance, ensuring timely, accurate communications aligned with giving priorities.

The position supports fundraising campaigns, Giving Day content, and crowdfunding efforts, collaborating with leadership and campus partners.