Donor Analytics Manager -- Fundraising Insights & Pipeline

United Against Human Trafficking

Houston (TX)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

401K Matching
Health Benefits
HSA or HRA contribution
Group Term Life Insurance
Paid time off
Usual National plus Jewish holidays
Dental, Vision

Job summary

United Against Human Trafficking seeks a Donor Analytics Manager to lead analytics and donor intelligence within the philanthropy team, driving fundraising effectiveness. You will transform donor data into insights that inform portfolio strategy, pipeline development, engagement, and stewardship outcomes across collaborating teams.

The role requires a Bachelor’s degree and 5+ years in development operations, with strong CRM and Excel skills to support data-driven decisions and fundraising

Qualifications

  • Bachelor’s degree required.
  • 5+ years in development operations, fundraising operations, donor services, prospect research, or related nonprofit role.
  • Experience utilizing donor analytics, prospect research tools, wealth screening information, fundraising performance metrics, and CRM reporting to inform strategy and decision-making.
  • Demonstrated ability to translate complex data into actionable recommendations for fundraisers, executives, and volunteer leaders.
  • Ability to manage complex operational processes involving pledges, gift agreements, restricted gifts, foundation reporting, donor communications, acknowledgements, reminders, and tax substantiation.
  • Commitment to accuracy, confidentiality, donor stewardship, process improvement, and data-informed philanthropy operations.
  • Strong interpersonal skills and a dedication to professionalism and collegiality with donors, volunteers, community professionals, fundraisers, finance, and cross-functional team members.
  • Exceptional time management, planning, and organizational skills; superior attention to detail; ability to multitask and adapt to shifting priorities as necessary.
  • Advanced verbal and written communication skills; strong copywriting, editing, and donor-facing communication abilities.
  • Computer literacy including all MS Office tools; advanced CRM and Excel skills preferred.

Responsibilities

  • Fundraising Intelligence and Pipeline Development: Mine CRM data, giving history, engagement activity, and donor research to identify giving patterns and opportunities for pipeline development and increased support.
  • CRM and Reporting: Fully utilize MS Dynamics 365 CRM, create dashboards, reports, and workflows, and ensure data integrity with the DBA.
  • Gift Agreements and Administration: Track proposals, gift agreements, reporting, and ensure timely information to funders.
  • Donor Communication and Stewardship Operations: Own donor communications processes, acknowledgements, reminders, tax substantiation, and donor messaging coordination.
  • Produce regular reporting for internal and external stakeholders related to donor activity, pipeline movement, pledge status, portfolio management, and stewardship communications.
  • Other duties as necessary.

Skills

Donor analytics
Prospect research
CRM reporting
Data interpretation
Communication skills

Education

Bachelor’s degree

Tools

MS Dynamics 365
Excel
MS Office

Job description

United Against Human Trafficking seeks a Donor Analytics Manager to lead analytics and donor intelligence within the philanthropy team, driving fundraising effectiveness. You will transform donor data into insights that inform portfolio strategy, pipeline development, engagement, and stewardship outcomes across collaborating teams.

The role requires a Bachelor’s degree and 5+ years in development operations, with strong CRM and Excel skills to support data-driven decisions and fundraising

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