Donations & Retail Processing Specialist

GOODWILL INDUSTRIES OF MISSISSIPPI; Ridgeland (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

Goodwill Industries of Mississippi, Inc. in Ridgeland, MS is seeking a Full-Time Retail Processing Associate (Outlet) to support the backroom operations, donor engagement and item preparation for sale.

The role involves unloading donations, tagging and pricing items, maintaining a clean work area, and following safety and processing guidelines. High school or GED preferred; on-site position with flexible scheduling and teamwork.

Qualifications

• Basic judgment skills to determine merchandise/donation value.
• Ability to communicate both orally and in writing.
• Basic math skills and understanding of cash control procedures.

Responsibilities

• Provides professional and exceptional customer/donor service. Greets customers as they enter/exit the donation area in a friendly, positive manner. Responds positively to all customer inquiries, directing inquiries to management when needed.
• Knowledgeable of the donated goods that Goodwill can and cannot accept. Redirects issues regarding the acceptance of donations to members of management.
• Tags, marks, and/or codes items selected for sale according to designated price, type of merchandise, and processing guidelines. This includes, but not limited to, the correct operation and utilization of production processing system (PPS) equipment.
• Uses flat carts, pallet jacks and other equipment in a safe manner to avoid injury to themselves and others, as well as to limit damage to merchandise during the sorting and placement process.
• Responsible for cleaning and maintaining their work area to ensure the safety of Goodwill customers and employees.
• Adheres to safety policies regarding the handling of equipment and storage of merchandise within specified areas.
• Occasionally assists with the placement of donated goods, as needed, ensuring each item if placed in its appropriate location on the sales floor.
• Maintains a positive,team-orientedrelationship with peers and supervisors.
• Maintains a safe, clean, and orderly work environment.
• Demonstrates a professional, presentable appearance, by adhering to Goodwill’s uniform policy, including the visible presence of an issued nametag.
• Works as scheduled, being flexible when needed.
• Performs otherduties as assigned.

Skills

Basic judgment skills

Communication skills

Basic math skills

Education

High school or GED preferred

Job description

Goodwill Industries of Mississippi, Inc. in Ridgeland, MS is seeking a Full-Time Retail Processing Associate (Outlet) to support the backroom operations, donor engagement and item preparation for sale.

The role involves unloading donations, tagging and pricing items, maintaining a clean work area, and following safety and processing guidelines. High school or GED preferred; on-site position with flexible scheduling and teamwork.