Donations & Retail Operations Specialist

Goodwill-Industries; Lansing (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill-Industries in the Lansing area seeks a Donation Attendant to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive-thru to the sales floor. You will support fast-paced retail operations and report to the Store Manager.

You will greet donors, maintain inventory accuracy, operate the POS for purchases, and collaborate with teammates to uphold safety and Kaizen standards. Flexibility and teamwork are essential, with ability to lift up to 50 lbs.

Qualifications

• Excellent customer service and positive donor interactions.
• Strong attention to detail when sorting, pricing, and tagging donations.
• Ability to learn donation policies and store guidelines quickly.
• Ability to work in a fast-paced retail environment and maintain accuracy.

Responsibilities

• Greet customers/donors warmly and provide excellent service.
• Receive, sort, price, tag, and stock donated items.
• Process purchases using the POS system and handle transactions.
• Maintain organized stockroom and back-end inventory; report discrepancies.
• Support safety, Kaizen standards, and teamwork across the store.

Skills

Customer service

Attention to detail

Teamwork

Cash handling

Learning ability

Tools

POS system

Job description

Goodwill-Industries in the Lansing area seeks a Donation Attendant to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive-thru to the sales floor. You will support fast-paced retail operations and report to the Store Manager.

You will greet donors, maintain inventory accuracy, operate the POS for purchases, and collaborate with teammates to uphold safety and Kaizen standards. Flexibility and teamwork are essential, with ability to lift up to 50 lbs.