Donations & Retail Operations Associate

MERS Goodwill; Marion (IL); Hybrid; USD 21,000 - 23,000; Part time

Benefits offered by this job

Monthly Bonus up to $250

Medical benefits

Dental and Vision benefits

403(B) Retirement

401(A) Retirement

PTO accrual up to 15 days

Paid holidays

Flexible Schedules

Job summary

MERS/Missouri Goodwill Industries is seeking a Retail Processor for the Marion store to support its mission, and to handle donations, pricing, and customer service with a strong team. The role offers an hourly rate of $15.50, a monthly bonus up to $250, and flexible schedules.

The position emphasizes efficient categorization, pricing accuracy with AMI software, and maintaining store quality, cleanliness, and safety while building positive relationships with staff and donors.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Monthly Bonus up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&DI Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Effective communication

Organized

Mathematical skills

Customer service

Education

High School Diploma/GED Preferred

Tools

AMI pricing software

Job description

MERS/Missouri Goodwill Industries is seeking a Retail Processor for the Marion store to support its mission, and to handle donations, pricing, and customer service with a strong team. The role offers an hourly rate of $15.50, a monthly bonus up to $250, and flexible schedules.

The position emphasizes efficient categorization, pricing accuracy with AMI software, and maintaining store quality, cleanliness, and safety while building positive relationships with staff and donors.