Donations & Retail Associate - Flexible Schedule

MERS / Goodwill; Carbondale (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus up to $250

Medical benefits

Dental and vision benefits

Retirement plans (401k etc.)

PTO up to 15 days

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS Missouri Goodwill is seeking a Retail Donation Attendant for our Carbondale store. The role involves greeting donors, processing donations, and keeping the floor organized and clean while supporting a mission-driven team.

The position offers an hourly full-time schedule, cross-team collaboration, and a benefits package including medical, retirement, and paid time off. Apply to join a values-driven organization in Illinois.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Communication skills

Organizational skills

Diversity awareness

Mathematics basics

Education

High School Diploma/GED Preferred

Job description

MERS Missouri Goodwill is seeking a Retail Donation Attendant for our Carbondale store. The role involves greeting donors, processing donations, and keeping the floor organized and clean while supporting a mission-driven team.

The position offers an hourly full-time schedule, cross-team collaboration, and a benefits package including medical, retirement, and paid time off. Apply to join a values-driven organization in Illinois.