Donations Processing Associate — Thrift Store

GraceWorks Ministries, Inc.; Franklin (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

GraceWorks Ministries, Inc. in Franklin, TN is seeking an in-person Processing Associate to join our busy retail/warehouse team. You will greet donors, receive and sort donations, and help maintain an organized processing area to support our thrift stores.

The role requires lifting up to 50 lbs, standing for long periods, and providing friendly donor service while sharing the GraceWorks story. Some Saturdays are required, with schedules varying to meet operational needs.

Qualifications

• Ability to lift at least 50 lbs and stand for extended periods.
• Experience in donor and customer service.
• Ability to explain the GraceWorks story to visitors.
• Maintain clean, organized processing space and adapt to changes.

Responsibilities

• Lift, sort and price inventory.
• Receives donations, placing them into bins for tagging.
• Maintain brand awareness and fashion sensibilities in merchandise bin placement.
• Assist with seasonal and departmental inventory integration.
• Assist training intake volunteers.
• Greets donors and delivery personnel.
• Offer receipts to all donors.
• Be able to tell the GraceWorks story to anyone who asks.
• Help keep warehouse processing area maintained and organized.
• React to change proactively and perform other essential tasks with a positive attitude.

Skills

Interpersonal skills

Processing system

Donor service

Organizational skills

Brand awareness

Communication

Problem solving

Multi-tasking

Teamwork

Education

Previous work experience preferred

Job description

GraceWorks Ministries, Inc. in Franklin, TN is seeking an in-person Processing Associate to join our busy retail/warehouse team. You will greet donors, receive and sort donations, and help maintain an organized processing area to support our thrift stores.

The role requires lifting up to 50 lbs, standing for long periods, and providing friendly donor service while sharing the GraceWorks story. Some Saturdays are required, with schedules varying to meet operational needs.